CategoryIndustry

Fintech

responsibilityService

– UX Design
– Web Developement

responsibilitiesProcess

Competitive Research, Wireframing, Mockups, Prototyping, Iteration, Design System, Style Guide, WordPress Web Development, Analytics, SEO

Alpha Fintech Case Study

Overview

Overview

mobile

The scope of this project is to apply the new design to the website and bring content up to date with current information. The project will begin at the design phase demonstrating new goals by using wireframe and website mockups. Then working on development. The new homepage will have an animated asset created for the main banner and a video for the How It Works section.

 

The Goal:

 

  • Improve user experience, interest and engagement 
  • Increase lead capture
  • Bring more revenue
  • Highlighting technical advantages
  • Presentation tool 
  • For sales agents to access current software information
  • Improve and modernize design and layout
  • Improve SEO so Alpha products can be found easily via search engines
  • Give access to website analytics

Iterative Process

  • Evaluation

  • Requirements

  • Design

  • Implementation

    Implementation

  • Testing / Review

User Research

Understanding the User

1

Prospect

 

New prospects should be able to access product demo and prospects already familiar with the product should be able to use the website to easily communicate inquiries.

2

Sales Agent

 

A sales agent should be able to use the new website for marketing and training purposes

3

Dev Team

 

Internally, assigned dev team members should be able to easily log in and make adjustments

User Stories

As a user new to the product, I want to be able to view the product demo, so I can find out if the product is right for me.

As a user already familiar with the product, I want to be able to send an inquiry, so I can get in touch with someone who could get me started.

As a sales agent, I want to be able to use the website as a resource, so I can market the product and train other sales agents.

As a corporate development team member, I want to be able to have website backend access, so I can make adjustments.

Competitive Research

goodbad

 

We reviewed the websites of 4 competitors and their offerings, business sizes, target audience, and unique value propositions. Then wrote down positive and negative features and rated features. We reviewed desktop and mobile experiences, user flow, navigation, branding, and content placement.

 

Websites reviewed:

  • grow.com
  • marqeta.com
  • primer.io
  • memberstack.io

Design thinking

Design

Wireframes

Combining user goals and needs, and our observation of top competitors’ websites we shared wireframes of the homepage with stakeholders and iterated on their feedback until the final version was approved.

Mockups

Design Purpose

 

  • Decrease the number of clicks
  • Improve lead capture
  • Improve visual interest and user engagement
  • Updated modern design elements
  • Design consistency
  • Improve the overall user experience
  • Highlighting technical advantages
  • Improve SEO
  • To show an organic story of Alpha’s products, advantages and achievements
  • To improve the showcasing of Alpha product

 

Mockups were created and shared with stakeholders for feedback. Once the homepage design was approved we moved on to creating mockups for other pages.

Sitemap

sitemap

Implementation

Implementation

Performance

 

  • The website runs at an optimum speed (I used Page Speed Insights to analyze and adjust any errors) and provides fast download speed
  • The system is capable of supporting high-traffic
  • The website runs without interruptions while the WP platform and individual plugins are being updated or pages edited

Security

 

  • The website provides secure passworded access to the administrator area used by the dev and design team
  • Password-protected access to front-end pages only for invited users
  • SSL certificate for secure user browsing

Supportability

 

  • Cross-browser compatibility
  • Multi-device compatibility

Reliability

 

  • Hosting – The website is hosted on a secure server with an active SSL certificate
  • Domain Name
  • WordPress Theme
  • WordPress Plugins

Let’s Get In Touch

Contact us today for a free consultation and cost estimate for your project. We work with companies in all industries, and sizes.

Call Now: 239.398.2374

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